Turn operational hours into margin with custom AI agents
M2Soft designs, builds, and operates AI agents that automate the repetitive work inside law firms, accounting firms, consultancies, and agencies. You keep delivering the same great work, with fewer hours, less rework, and more profit per person.
Your bottleneck isn't talent, it's process
Service firms grow by hiring more people. We break that rule: we map your processes, build custom AI agents, and free your team for the work only they can do.
A complete service to automate your operation with AI
No license, no template. It's diagnosis, design, build, deployment, and operation of the AI agents your business actually needs.
From first coffee to agent in production in weeks
A lean consulting journey with clear deliverables at every step. You don't buy promises, you buy outcomes.
Built for firms, consultancies, and agencies
Real automation cases M2Soft deploys for service businesses: law firms, accounting firms, consultancies, agencies, and BPOs that need to deliver more without bloating headcount.
The AI partner for service businesses
We don't sell a generic software license. We dive into your operation, design the agents to fit, deploy them with your team, and keep operating alongside you while results show up.
Frequently Asked Questions
What exactly does M2Soft deliver?
M2Soft is a consultancy that designs, builds, and operates custom AI agents for service businesses: law firms, accounting firms, consultancies, and agencies. We don't sell shelfware. We deliver a project: diagnosis, agent design, deployment alongside your team, and continuous operation.
How long until the first agent is in production?
Typically 6–8 weeks counting the diagnosis. Diagnosis takes 1–2 weeks; building and deploying the first agent takes another 4–6 weeks. We always start with the highest-return process to prove ROI fast.
Does my team need to know how to code?
No. M2Soft builds and maintains the agents. Your team only needs to take part in the diagnosis, validate the design, and use the agents day-to-day. We train everyone who will interact with the solution, from partner to assistant.
Do the agents integrate with what we already use?
Yes. We work with WhatsApp, email, Google Workspace, Microsoft 365, CRMs, ERPs, and the leading legal, accounting, and practice management systems. If you use a vertical-specific system, we evaluate the integration during the diagnosis.
How does M2Soft handle LGPD and sensitive data?
LGPD (Brazil's GDPR equivalent) is a requirement, not an option. We deploy with granular permissions, encryption, audit logs, human review on sensitive flows, and Brazil data residency when required. We sign NDA and DPA before any access to your data.
How do you choose the right AI for each case?
We're not tied to any single provider. For each agent, we pick the best combination of quality, cost, and compliance, including fully on-premise options when the client requires it. You don't need to worry about the technical choices; we handle that so you get the best result.
How is pricing structured?
We charge per project (diagnosis + first agent build) and, from there, a monthly fee for operation and evolution. The initial 30-minute diagnosis is free, and the detailed scope comes with a fixed quote before any delivery work starts.
Do you offer a pilot or proof of concept?
Yes. For qualified companies we run a focused pilot on a single process, with fixed scope and timeline, to prove ROI before a larger engagement. Mention it during the diagnosis and we'll see if it fits your case.